Deluxe Room

The Deluxe Room has views toward Michigan Avenue. The hotel is at 521 North Rush Street, half a block off the Magnificent Mile, so you are in the middle of the city. Blackout drapes let you darken the room for sleep. If you want wider skyline views, Upstairs at The Gwen, the rooftop restaurant and bar on the 5th floor, is in the same building.

The room is set up with 1 King Bed or 2 Queen Beds and sleeps up to 4 guests in 375 sq. ft. Couples will usually want the king. Friends or a family travelling together can look at the two-queen layout. Bedding is premium and hypo-allergenic with Frette Italian sheets, and there is a pillow menu.

The private bathroom has a separate bathtub and shower, which suits both a long soak and a quick morning rinse. Bathrobes, free toiletries and a hair dryer are provided. Towels are changed on request.

Accessible versions of the Deluxe Room are available in designated rooms. They have a transfer shower, a grab bar near the toilet, a height-adjustable showerhead, lever door handles, a low-height view port in the door, closed-captioned TV and visual fire alarms. Request an accessible room when you book so it can be assigned.

Yes, for both. Children of all ages are welcome, and The Gwen is not an adults-only hotel. The booking guest must be at least 21. The two-queen layout gives a family of four separate sleeping spaces. A couple gets a king bed, a bathtub and shower, and 24-hour room service. Pets up to 40 lbs are welcome for a fee.

Room service runs 24 hours. In the building, Upstairs at The Gwen is a rooftop restaurant and bar with American cuisine, cocktails and fire pits. Kostali is a Mediterranean restaurant on the lobby level, open for dinner Tuesday to Saturday with reservations required. There is also a lobby bar.

The Gwen has no swimming pool and no full-service spa. In-room massage and spa treatments can be arranged. The 24-hour fitness center has treadmills, a Tonal, two Peloton bikes and free weights.

The hotel is a block off Michigan Avenue, with direct enclosed access from the lobby to The Shops at North Bridge. Oak Street's boutiques are roughly a 5-minute walk from Michigan Avenue. The Chicago Riverwalk is about 8 minutes on foot and Water Tower Place about 10. Millennium Park is about 0.6 mi away. The CTA Grand Red Line station is within about a 5-minute walk. The hotel also provides complimentary bicycles for guests.

Check-in is at 3:00 PM and check-out at 12:00 PM. The hotel will try to accommodate early check-in or late check-out requests. A daily destination fee applies on top of the room rate. Valet parking is $84 per day according to the hotel's FAQ, and electric vehicles must be self-parked. The Gwen is a smoke-free property.