
The Gwen, Michigan Avenue Chicago
Best for travelers who want a design-led hotel with a lively rooftop scene, direct shopping access (The Shops at North Bridge) and family-friendly amenities.
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The Gwen, Michigan Avenue Chicago is a design-forward, family-welcoming Luxury Collection hotel steps from the Magnificent Mile with rooftop dining and direct access to The Shops at North Bridge. The Ritz-Carlton, Chicago is a long-established five-star hotel by Water Tower Place offering polished luxury, an indoor pool and a full-service spa; this guide helps travelers choose between a social, design-led stay and a classic five-star experience.
Updated · about 0.3 km apart

Best for travelers who want a design-led hotel with a lively rooftop scene, direct shopping access (The Shops at North Bridge) and family-friendly amenities.

Best for travelers who prioritize classic five-star service, an on-site full-service spa, and an indoor pool near Water Tower Place and Michigan Avenue.
When The Gwen wins: Choose The Gwen if you care about characterful Art Deco design, a social rooftop restaurant/bar (Upstairs at The Gwen) and direct access to The Shops at North Bridge. It’s the better pick for shoppers and guests who prefer a lively, design-forward urban hotel.
When The Ritz-Carlton wins: Choose The Ritz-Carlton, Chicago if you want the traditional five-star hotel experience: a larger property with an on-site full-service spa, an indoor pool, and highly polished service steps from Water Tower Place and Michigan Avenue.
Bottom line: Both hotels put you on/near the Magnificent Mile; pick The Gwen for atmosphere, rooftop dining and boutique design in a landmark building, and pick The Ritz-Carlton for a more conventional five-star stay with spa and pool amenities.
| Category | The Gwen, Michigan Avenue Chicago | The Ritz-Carlton, Chicago |
|---|---|---|
| Overall vibe | Design-forward, social, Art Deco heritage | Polished, traditional five-star luxury |
| Location (Michigan Avenue) | Steps from the Magnificent Mile; lobby access to The Shops at North Bridge | Steps from Michigan Avenue and adjacent to Water Tower Place |
| Size | 311 rooms, including 34 suites | 434 guestrooms |
| Building / style | Historic 1929 McGraw-Hill Art Deco building | Modern luxury hotel tower by Water Tower Place |
| Pools | No on-site pool | Indoor pool on property |
| Spa & wellness | No full-service on-site spa; 24-hour fitness center and in-room massage options | Full-service spa and fitness facilities |
| Restaurants & bars | Upstairs at The Gwen (rooftop), Kostali (Mediterranean), Tipsy Tea and a lobby bar | Torali Italian-Steak restaurant, a coffee shop/cafe, and a bar/lounge |
| Family friendliness | Family-welcoming; children welcome, kids amenities and kids-stay-free noted | All ages welcome (not adults-only) |
| Event & wedding space | Extensive event space (~15,000 sq ft), multiple ballrooms and rooftop terraces | Wedding services and meeting rooms; event capacity and details vary (supplier listing shows wedding services available) |
| Wi‑Fi | Complimentary basic Wi‑Fi included (some channels may apply conditions) | Wireless internet access available (surcharge sometimes applies) |
The Gwen sits half a block off Michigan Avenue with direct lobby access into The Shops at North Bridge.
Best if you want immediate shopping access and a landmark Art Deco location near the Magnificent Mile.
The Ritz-Carlton, Chicago is centrally located by Water Tower Place, a short walk to Michigan Avenue and Lake Michigan.
Best if you want a central Michigan Avenue base with straightforward access to the lake and shopping mall at Water Tower Place.
The Gwen offers rooms in a landmark Art Deco building with a curated set of suites and terrace options.
Choose The Gwen for rooms with historic character and terrace options close to the Magnificent Mile.
The Ritz-Carlton, Chicago is a larger five-star property with a broad range of city- and lake-view rooms and club/ suite options.
Choose The Ritz-Carlton for a wider selection of traditional luxury room types, including lake-view and club options.
The Gwen emphasizes rooftop and Mediterranean dining with social evening programming.
The Gwen is better if you want lively rooftop dining, themed weekend events and Mediterranean cuisine on-site.
The Ritz-Carlton, Chicago offers classic, polished dining with an on-site Italian-steak restaurant and room service.
The Ritz-Carlton is a good choice for classic hotel dining and a quieter, traditional hotel restaurant experience.
The Gwen does not have an on-site swimming pool; its main leisure draw is the rooftop and fitness facilities.
Not the right pick for travelers who need a hotel pool; better for city-focused stays and rooftop socializing.
The Ritz-Carlton, Chicago provides an indoor pool as part of its recreational amenities.
A stronger choice if an on-site pool and a full spa are priorities for your stay.
Wellness at The Gwen centers on a well-equipped 24-hour fitness center and occasional in-room treatments.
Pick The Gwen if you want strong fitness facilities and a lively rooftop bar rather than a hotel spa and pool.
The Ritz-Carlton combines a full-service spa with wellness classes and a quieter evening bar/lounge.
Choose The Ritz-Carlton for a fuller spa-and-wellness program and a calmer evening bar scene.

Upstairs at The Gwen offers skyline views, fire pits, events like Wine Wednesdays and a lively weekend Tipsy Tea.

The Ritz-Carlton, Chicago provides a full-service spa and an on-site indoor pool for guests who prioritize those amenities.

The Gwen’s lobby connects directly to The Shops at North Bridge and places you steps from Magnificent Mile retail.

The Ritz-Carlton has a larger room inventory with lake-view, Michigan Avenue–view and club-suite options.
The Gwen is explicitly family-welcoming with kids amenities and kids-stay-free policies; The Ritz-Carlton is also family-friendly but is a more traditional five-star option.
The Ritz-Carlton, Chicago has an indoor pool and full-service spa. The Gwen does not have an on-site pool or a full-service spa; it offers a 24-hour fitness center and can arrange in-room massages.
Both are on/near Michigan Avenue; The Gwen has direct lobby access to The Shops at North Bridge, while The Ritz-Carlton sits adjacent to Water Tower Place.
Yes — The Gwen emphasizes a social rooftop restaurant/bar (Upstairs at The Gwen) with events. The Ritz-Carlton offers a bar/lounge with a quieter, classic hotel atmosphere.
Explore how The Gwen, Michigan Avenue Chicago stacks up against other hotels nearby:
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